As a Junior Claims Consultant, you will play a crucial role in our claims management process, ensuring the timely and accurate processing of claims while maintaining a high level of customer satisfaction. This entry-level position provides an excellent opportunity for professional development and growth within the company.
- Assist in the end-to-end claims processing, including data entry, documentation review, and communication with relevant stakeholders.
- Ensure accuracy and completeness of claims information, adhering to company policies and industry regulations.
- Act as a point of contact for clients and customers, addressing inquiries and providing updates on claim status.
- Demonstrate excellent communication skills, both written and verbal, to maintain positive client relationships.
Documentation and Record Keeping:
- Maintain organized and up-to-date claim files, ensuring all necessary documentation is collected and stored appropriately.
- Collaborate with team members to compile comprehensive reports on claims activities.
- Assist in the resolution of issues related to claims, working closely with senior consultants and other departments as needed.
- Identify opportunities for process improvements and contribute to the development of efficient claims management procedures.
- Stay informed about industry regulations and compliance standards relevant to claims processing.
- Ensure all claims activities align with legal and regulatory requirements.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Basic understanding of insurance and claims principles is a plus.
Salary: R11 500 CTC Per Month