Business Development Manager

Business Development Manager

Our client, an international shipping and container transportation company, is looking for Business Development Manager based in Durban.
 
Salary Range: R 50000 – R 55000 CTC
 
 Position Summary:
  • Monitor day-to-day “Sales Core Desk” and “Business Development” sub teams’ performance for Area.
  • Drive high quality level towards our smaller-and mid-sized customers (Core Accounts), through digital & voice channels.
  • Drive performance within the team by exceeding Quality promises and Sales relevant Key Performance Indicators.
  • Drive team to proactively react to ad-hoc initiatives such as fill a certain vessel / upsell specific product(s).
 
  
Key Functions and Accountabilities:
Coach and steer Sales Core Desk and Business Development sub teams to achieve targets.
Hold responsibility for team´s performance.
Create and maintain an open communication channel within Department, Area and Region stakeholders.
Review and tune team´s workload to ensure delivery effectiveness.
Ensure functional training requirements are fulfilled.
Prepare calls, conduct calls, report and follow-up on calls for incubation accounts, where applicable.
Evaluate customer potential (Forecast/Budget) and conduct incubation accounts Sales planning.
Selectively engage in Trade Management discussions on important matters.
Deliver feedback on market conditions, including rate levels and competition activities, to relevant stakeholders.
Follow-up on open Sales Leads and Opportunities.
Look for continuous Sales Core Desk and Business Development process improvement.
Manage and control Sales Core Desk and Business Development teams functions according to guidelines set by Sales director and Area Management.
Develops Sales strategies to increase business volume.
 
Skills and Knowledge Required:
  • University degree or equivalent
  • Very good command of written and spoken local language and English.
Advanced working knowledge of MS Office tools